#Newspaper headline template photoshop professional

#Newspaper headline template photoshop professional

The combination resume format is a good option if you have some professional experience, where both skills and work history are equally important. Education Coral Springs University, 2009-2013 Bachelor of Science in Business Administration Tradelot, 2016 Customer Service Representative: Resolved customer inquiries via phone and email, consistently exceeding targets and pioneering processes for better customer satisfaction. Customer referral program: Spearheaded project, increasing customer base by 15% in less than six months. Experience Cloud Clearwater, 2017 Customer Service Manager: Managed customer relationships via phone and email to obtain payments, resolve inquiries, and up-sell programs. Pioneer development of improved system for following up with unsatisfied customers, reducing customer churn by 6%. Service-based Selling Consistently exceeded application targets by 10%+ with innovative up-selling techniques.

Achieve 97% average customer satisfaction rating, surpassing team goal by 12%. Complete Resolution Answered an average 50+ calls per day from unsatisfied customers related to delays in shipment, order mistakes, and lost orders. Reduced average customer representative call time by 90 seconds with intuitive online training. Single-handedly created customer service representative training manual, reducing onboarding process from 8 to 6 weeks. Skills Process Streamlining Created customer service email scripts used across the company to interact with customers. Area of Experience Retail Sales, Data Entry, Microsoft Office, Typing, Complaint resolution, Service-based selling, Fluency in French and Spanish. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Ann Arbor, Michigan 48111-9626 Customer Service Representative with over three years of experience resolving complex, customer inquiries. The left side of the image defines the section of a functional resume. The title of the image is 'Functional Resume' and it shows the parts of a functional resume and an example.